Business Services

  • High quality IT support (including Apple hardware/software)
  • Network planning, installation and support
  • Remote communications, Virtual Private Networking (VPN) installation & Support
  • Wireless networking installation and support.
  • Business systems requirements evaluation
  • Supply and Installation of Point Of Sale systems
  • System conversion services
  • Supply of business quality computer hardware, business software, training aides and books
  • Supply and Support of Apple Computers
  • Supply, training and support of business management systems (including QuickBooks and QuickPayroll)
  • Supply of technical support and consulting services
  • Internet Web Page design and creation
  • Database programming
  • Training in Microsoft Office applications (Introductory, Intermediate, Advanced – formal and informal)
  • Training in Internet usage (formal and informal)
  • Multi-Media program development
  • Supply of GMB Recfind records management system
  • Production of promotional pamphlets, brochures and posters

Customer Support and Technical Services

Edgnett staff have a comprehensive range of skills and experiences, giving us the ability to provide our customers with the correct technical advice, and to resolve any technical problems that may arise.

We provide our customers with a number of options for technical support, including ad hoc telephone response, stand-by with response obligations, scheduled site visits to perform housekeeping tasks etc, and other variations of these options.

Edgnett's technicians provide a wide range of services to businesses and government organisations operating across Western NSW.

Our technicians keep abreast of technology through formal and informal training  and an on-going awareness of industry trends and technical developments.

We have a professionally manned telephone 'help desk' facility to assist our customers with advice, problems and queries for all of our services.

We offer a wide range of support types including:-

  • Regular Scheduled Visits
  • Telephone Support
  • Onsite Assistance

Company Responsibility

Edgnett is committed to supporting the region through sponsorship and support for community and educational initiatives. From 1997 we have supported the DET career development program by providing work experience for Y10 and Y12 students. We have also provided sponsorship for awards for students at a number of Broken Hill and regional schools, including Willyama High School, Broken Hill High School, Broken Hill School of the Air, Tibooburra Outback School of the Air and Pooncarie Public School. We also sponsored a major DET award for the top Western Region IT student in 2002. Edgnett has also contributed to other organisations including Tibooburra Festival Committee, Broken Hill Golf & Country Club.

We are committed to continue support for the regional community.

Edgnett Business Activities

Edgnett has a customer base encompassing a wide range of Business and Government Sectors.

These include:

  • Legal
  • Accounting
  • Educational
  • Medical
  • Indigenous Support
  • Hospitality
  • Retail
  • Tourism/Travel
  • Business Development
  • Industrial
  • Real Estate
  • Automotive
  • Leisure
  • Mining
  • Job Network
  • Financial
  • Local Government
  • Printing
  • Charitable
  • Dental
  • Employer Relations

These sectors demand a variety of IT expertise and services and many have stringent requirements for discretion.  In addition to this a number of these organisations operate in an environment where their IT services are critical to their daily operations.
 
 
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