About Edgnett

Edgnett was formed in Broken Hill in 1996. The company has grown to be the quality 'IT service provider of choice' in Western NSW. 

The credo of Edgnett is to provide the business community and government organisations with 'capital city quality' IT consulting, and technical services at sensible prices. Edgnett sell and support business - quality computer hardware as well as Microsoft and other software. We also tailor and deliver training courses for Microsoft products. Our business ethos is based on the phrases, 'quality of service' , 'professional performance' and 'customer satisfaction'. To this end we do not do business with, or actively market computer hardware or software to the general public. This is to ensure these activities do not affect our primary focus, to the detriment of our business and government customers.

Edgnett's staff have many years of experience in a wide range of IT and business disciplines.

Our technical staff have a wide range of high level skills including:

  • Server installation, configuration and support.
  • Communications setup and support (LAN, VPN, WAN, ADSL etc.).
  • Server, PC and business systems software installation and support
  • VoIP Installation and Support.
  • Hardware troubleshooting and problem resolution.
  • Technical requirements scoping and options evaluation.
  • Training (in a wide range of subjects).
 

Our technician’s accreditations include:

  • A range of Microsoft Certifications including Server and Client MCP
  • HP/Compaq Accredited Service Certifications
  • Apple Certified Technician, Desktop, Portable and Help Desk Specialist
  • Dell Service Agent
  • ASI Service Agent
  • NEC Service Agent
  • Cisco CCNA
  • Engin Installation accreditation
  • Westnet Installation and support
  • Knowledgeone records management system installation & Support
Microsoft Certified   Cisco Certified

 

 


Edgnett's business accreditations include:

 

Employees

  • HP/Compaq Business Partner and Accredited Service Agent
  • ASI Channel Partner
  • Westnet Internet Service Provider Agent
  • Microsoft Direct Access partner
  • Apple Sales & Service Agent
  • NEC Service Agent
  • Dell Service Agent
  • HP Printer Service Agent
  • Quicken Professional Partner
  • GMB Records Management Systems (accredited agent)
  • and many informal IT industry contacts.

These associations and arrangements enable Edgnett to stay at the leading edge of technology, and gives us the ability to call on resources and reference expertise of the highest level, to the benefit of our customers.

 
Robin  

Robin Edgecumbe, proprietor of Edgnett and Senior Consultant.
Robin has been involved with IT for 30 years, firstly as a programmer and later as a Project Manager and IT Strategist at North Mine/Pasminco, and now as proprietor and Senior Consultant at Edgnett.

Tracy  

Tracy Maddern, Business Development Manager.

Craig  

Craig Reed, Senior Technician.

Jonah  

Jonah Smith, Senior Technician.

Jonah  

Michael Hanley, Senior Technician.

Tristan  

Tristan Rosam, Technician.

Mark  

Mark Curtis, Apple Technician.

Adam  

Adam Talbot, Trainee.

Adam  

Adam Siebert, School-based Apprentice.

Kassandra  

Kassandra Johnston, Administration Officer.

 
 
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